Onboarding of a new employee to your organisation plays a significant part of the success and retention of the hire. In our current climate, we are more than likely going to have a new hire join a business without ever having physically met them! But that should not limit the ability to successfully integrate your new employee, and nor should it be a reason to not hire them. Most employers have established on-boarding procedures, which for the best part can still be used. Luke Borg , General Manager & Director at Capstone has provided a helpful guide for you to prepare for your next virtual hire.

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Think about their ability to easily ask how something is done, and their ability to easily pick up on how things are done and what the acceptable company culture is.

Be prepared 
You’ve invested and promised a lot in the lead up to your new hire starting, so as soon the individual has agreed to join you, start working on their onboarding plan…don’t leave it till the last minute.

Are you equipped? 
If your new hire is working from home from day one, then you are going to need to understand what they are going to need in their home office and who supplies what. Think about what you have in the workplace at present, and what they will need to do their specific role. Employers will think about the obvious items like a laptop, phone and stationery, but you’ll need to ask the candidate (before they start) if they have a suitable internet connection, desk and chair (which needs to be adequately set up). Remember you will need to get this shipped to the individual prior, and whilst you are at it, think about including a welcome gift and any company branded merchandise you may have. I wouldn’t worry about business cards for now.

Go digital
Technology will be your best friend. There are so many great tools and services available to us – many right under your nose, but you may not have ever used them.

Have a plan 
Onboarding is more than just getting your new hire setup and welcomed on their first day. You’re are not going to be able to be with them or watch over them every minute of the day, so this is where setting a plan for the individual to work through in their Day, Week, Month, and key probation milestones. Talk them through this and give them the opportunity to clarify anything. Preparation is key.

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Go the extra step
These are unprecedented times, and because of this, we need to be looking after our people more than ever. You should think about:

Luke Borg has been part of the Australian Property & Construction landscape for over 13 years. Having worked for and led businesses that have supported the career growth of many key industry players, Luke is always more than happy to provide you with career and hiring advice. Having worked through a number of challenging situations throughout his personal and professional life, he always makes himself available to provide an understanding ear.

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